Contact information
Contact Information
Effective date: May 10, 2026
Trade name: The Third Gentleman
Email: julian@thethirdgentleman.com
Mailing address: PO Box 1335, Pine Bush, NY 12566
For order support, returns, exchanges, made-to-measure inquiries, private commissions, or general questions, email us with your order number or consultation details when available.
We aim to respond within 2 business days. Response times may be longer during holidays, high-volume periods, or while waiting on supplier/fulfillment partner information.
Returns require a Return Merchandise Authorization (RMA) before anything is shipped back. Please do not send returns without written instructions. USPS is preferred for PO Box deliveries. If you need to use UPS, FedEx, DHL, or another private carrier, contact us first for alternate instructions.